Quick links

Home page
About us
How to find us
Practice area
Contact us
Terms of use
Sitemap


We are accepting new patients to our surgeryWe are currently accepting new patients. Register

 

Contact Us > ivy.gs/contact

Ivy Grove Surgery : Contact us

Contact information

Our telephone number is 01773 514130. Our postal address is shown at the bottom of each page of our website. Please note that all calls made to and from the surgery are recorded for monitoring and training purposes. All recordings made are kept strictly confidential and will not be made available to third parties unless directed by law.

Suggestions and Compliments

We welcome suggestions regarding the services we provide. Many patient suggestions have been acted upon and resulted in an improvement in our services, so please let us know your ideas.

Equally it is also nice to know when we have got it right, so that we can continue the services in the manner most appreciated by our patients. If you have been happy with your treatment at Ivy Grove Surgery, feel free to leave feedback on our NHS Choices page (link opens in a new window, registration is required).

Complaints

Ivy Grove Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. In the majority of cases concerns can be resolved quite easily. If you have any complaints, please let our Practice Manager know. ► More info

However, if you prefer you can write to NHS England, PO Box 16738, Redditch, B97 9PT or telephone 0300 311 22 33 or email england.contactus@nhs.net

For further information on our complaints procedure please ask for our complaints information leaflet, or you can download it from this page.

Catch up with news

Visit us on Twitter or Facebook to get regular updates of events and developments (links open in a new window).

Follow IvyGroveSurgery on Twitter Follow IvyGroveSurgery on Twitter

Get in touch with us

To contact us with general questions or comments about the surgery and queries regarding the website, please complete the form below, phone us or write to us using the detalls shown at the bottom of each page of our website.

IMPORTANT MESSAGE ABOUT SECURITY AND RESPONSE TIMES WHEN USING EMAIL OR WEB-BASED COMMUNICATION METHODS

Please do not use any of our email addresses, our website contact form or our Twiiter and Facebook accounts for complaints, confidential information or queries related to personal medical conditions. Submissions to us using these methods are not secure and are not monitored on a regular basis. There could be significant delay in responding via this method. If you need to contact us about any medical issues and require a response, please either telephone, or write to us. Our details are at the bottom of the page. All submissions to our website are subject to our privacy policy. Please note that any form submissions containing web links will be deleted immediately.

 

 

PHP Contact Form