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The Patient Group (PG) > ivy.gs/pg

Ivy Grove Surgery : Patient Group

The Patient Group (PG)

Chair's letter

Terms of reference

News and minutes

Join or contact the group

Links to useful sites


What is a Patient Reference Group (PRG)?

With an update to the GP contract in April 2011, came a requirement for each practice to set up its own Patient Reference Group (PRG). A PRG is the new name for what was previously called a Patient Participation Groups (PPG). ► More info

As part of the changes, we are required to promote proactive engagement with patients and undertake local surveys. This is intended to ensure patients are involved in ongoing planning and decision making about practice changes. Ivy Grove Surgery did have a PPG, but it was dissolved several years ago.

A new PRG was established in January 2013 and it is called the Ivy Grove Patient Group or simply PG, for short.

What issues does the PG look at?

The PG consists of a group of interested registered patients who are representative of our practice population at large. The group meets regularly to discuss issues and ways of improving services for the benefit of patients. ► More info

For example, the PG will work with the practice on issues such as access to appointments, both same day and book ahead, but will also look at issues such as continuity of care, the range of skills available, mechanisms to access practices and geographical access.

The issues to be looked at would be discussed and agreed between the PG and the practice. Once the priority areas were agreed, the practice would undertake and collate surveys, discuss the survey results with the PG, agree the action plan with the PG then publicise those actions on the practice website.

Can I join the PG?

If you are a registered patient at the surgery, then, of course, you are more than welcome to join! Visit the membership page for more information. View the welcome letter from the chair of the group and the group's terms of reference.

How can I contact the PG?

Visit the membership page for information on the ways in which you can contact the group.

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