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Winter illness > ivy.gs/winter

Useful numbers and contacts

Use our symptom checker

Get the right help for your condition


In adverse winter weather conditions, such as ice, snow and sleet, we strongly advise all patients, staff and visitors to please take extra care on any pavements, roads and car parks at or around the surgery.

Ways to get help through winter

Demand for appointments remains very high in winter. We encourage all patients to self-care where appropriate to ease pressures on the already strained health services (some links open in a new window).

We will keep this page up continuously as much of the information provided here is also relevant throughout the rest of the year.

Visit our help page to get the right help

Use our symptom checker

Visit NHS Choices for advice

Visit the Self Care Forum for leaflets

Read our medical advice pages

Use our telephone appointments

Information poster from the BMA

Top ten tips for staying well

Antibiotics don't work for viruses

Download self-care leaflets written by our doctors

Our patient information leaflets have all been specifically written by the doctors here at the surgery to help you self-care and manage your condition. We hope you find them useful.

Get the right help leaflet

How can I tell if my child is poorly? leaflet

Minor Injuries Unit poster


Sore throat leaflet

Earache leaflet

Urine infection leaflet


Thrush leaflet

Coughs and colds leaflet

Diarrhoea and vomiting leaflet


Conjunctivitis leaflet

Minor injuries and conditions leaflet

Home visiting information leaflet

If you are poorly and feel you need to be seen, please let us know and the doctor on duty will assess your call (see contact numbers below).

Contact Telephone Numbers

  • Ivy Grove Surgery 01773 514130
  • Minor Injuries Unit at Ripley Hospital 01773 571403
  • NHS111 when surgery is closed 111

Flu jabs

If you are eligibile, please don't forget to have your flu jab before winter arrives, to protect yourself from serious complications should you develop flu.

Minor Injuries

In the event of any falls, trips or injuries, we advise attendance at Ripley Hospital Minor Injuries Unit (MIU) at Slack Lane, Ripley. Conditions that are seen at MIU include:

  • Bites and stings
  • Burns and scalds
  • Cuts and grazes
  • Foreign bodies in the skin
  • Minor head injuries
  • Minor wound infections
  • Road traffic accidents
  • Sprains and strains (including whiplash and back injuries)

Download our poster for information.