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Symptom checker
Home visits
Top tips

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Self-care > ivy.gs/selfcare

Useful numbers and contacts

Use our symptom checker

Get the right help for your condition

► The NHS officially endorses self-care - click for info

The NHS officially endorses self-care, as outlined in the 'GP Forward View' and '10 High Impact Actions' and with processes such as 'Active Signposting'. Demand for services has reached unmanageable levels, leading to long waits, unhappy patients and unhappy staff. Up to 4 out of 10 patients seeing us might not need to, because they are seeing the wrong person, or could have tried self-care or referred themselves to others without needing to see the GP first.

At Ivy Grove Surgery, we have always promoted self-care, through our website, newsletters and leaflets. Here we collect all resources in one area so that you may easily find out who, or what you may need for your condition.

You can get to this page easily by typing ivy.gs/selfcare

Ways to get the right help you need

Demand for appointments remains very high. We encourage all patients to self-care where appropriate to ease pressures on the already strained health services.

Some links open in a new window.

Find out who to see

Symptom checker

Self-care info

Refer yourself to physio

Refer yourself for counselling

Refer yourself to podiatry (foot care)

Read our advice pages

Use telephone appts.

Top tips

Read our newsletter

Visit the Self Care Forum for leaflets

Visit NHS Choices for advice

Download useful leaflets written by our doctors at ivy.gs/downloads

Our patient information leaflets have all been specifically written by the doctors here at the surgery to help you self-care and manage your condition. We hope you find them useful. Download more on our downloads page.

Get the right help leaflet

How can I tell if my child is poorly? leaflet

Minor Injuries Unit poster ivy.gs/miu


Sore throat leaflet

Earache leaflet

Urine infection leaflet


Thrush leaflet

Coughs and colds leaflet

Diarrhoea and vomiting leaflet


Conjunctivitis leaflet

Minor injuries and conditions leaflet

Home visiting info

Still need to see us?

We run a minor illness clinic on Monday, Wednesday and Friday mornings. To find out more about this clinic, please see our appointments page.

Otherwise, if you are poorly and feel you need to be seen, let us know and the doctor on duty will assess your call (see contact numbers below).

Contact Telephone Numbers

  • Ivy Grove Surgery 01773 514130
  • Minor Injuries Unit at Ripley Hospital 01773 571403
  • NHS111 when surgery is closed 111

Minor Injuries Unit (MIU)

In the event of any falls, trips or injuries, we advise attendance at Ripley Hospital Minor Injuries Unit (MIU) at Slack Lane, Ripley. Conditions that are seen at MIU include:

  • Bites and stings
  • Burns and scalds
  • Cuts and grazes
  • Foreign bodies in the skin
  • Minor head injuries
  • Minor wound infections
  • Road traffic accidents
  • Sprains and strains (including whiplash and back injuries)

Download our poster for information.