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Care Quality Commission (CQC)

Ivy Grove Surgery : CQC

Our CQC rating

Statement of Purpose

CQC Inspection login

Our CQC Rating

We at Ivy Grove Surgery feel that consistency in CQC reports is an issue and we wrote to the CQC in an attempt to address this and to challenge our overall rating. Our Patient Group also made a formal submission. However, we were not successful in this. We have discovered in our research that this is a common issue faced by many other GP practices in their CQC inspections.

Those interested in reading about our concerns are welcome to review the following documents (all PDFs which will open in a new window):

Of note is the fact that following our complaint, from the draft report to the final report, there was a five-fold increase in the number of 'oustanding' subratings, but all positioned in such a manner that the overall rating did not change.

CQC Evidence

If you are a staff member, or part of the CQC inspection team and require access to our documents and evidence, please login to our CQC inspection pages.

Our Statement of Purpose

Please see our Statement of Purpose below.

You can download our Statement of Purpose This is a PDF download for offline reading or use the shortcut ivy.gs/sop.

Ivy Grove Surgery

Family GPs in Ripley, Derbyshire

Statement of Purpose

Health and Social Care Act 2008

Version: 1.2 – April 2017
Date of Next Review: April 2018

Service Provider Details


Ivy Grove Surgery


Ivy Grove Surgery
Steeple Drive


01773 514130


charmagne.stephenson@nhs.net (Practice Manager)


ivygrove.org.uk or ivy.gs

Provider ID


Legal Status



Dr A Wordley (male), London 1979
GMC 2498445

Dr M Wong (male), Manchester 1991
GMC 3546349

Dr J Horton (female), Nottingham 1995
GMC 4197739

Dr L Axten (male), Leicester 2007
MB ChB, BA (Hons), MRCGP, BMedSci
GMC 6158840

Dr S Francis (male), Leeds 2009
GMC 7039543

Dr R Greer (female), London 2009
GMC 7043142

Dr P Smith (male), Hull & York 2010
GMC 7078866

Aims and Objectives

  • To provide high quality, safe and professional Primary Care General Practice services
  • To work with our patients, their families and carers towards a positive experience and understanding, by involving them in decisions about their treatment and care
  • To act with integrity and treat all patients with respect and dignity and offer them personal, individualised care
  • To help prevent disease by promoting health and wellbeing through offering care and advice
  • To work with other professionals, where appropriate and in the best interests of patients
  • To continually improve our services through learning, monitoring and auditing of our work
  • To listen to our patients and encourage dialogue through participation in our Patient Group, surveys and feedback
  • To cater for increasingly technologically-aware patients by providing online information and access to additional services
  • To look after our staff, and ensure that they are part of a competent and motivated team with the right skills and training to do their jobs
  • To maintain confidentiality, privacy and compliance with information governance
  • To provide our patients and staff with a safe, friendly, accessible and welcoming environment
  • To have a zero tolerance to all forms of abuse
  • To maintain a financially sound business with a strong future

Mission Statement

To provide high quality and friendly family health care



Ivy Grove Surgery


Ivy Grove Surgery
Steeple Drive


01773 514130


charmagne.stephenson@nhs.net (Practice Manager)

Location ID


Registered Manager

Dr Michael Wong

Services Types

Doctors consultation service
Doctors treatment service

Regulated Activities

Diagnostic and screening procedures
Family planning
Maternity and midwifery services
Surgical procedures
Treatment of disease, disorder or injury

Service Users

The whole population

Description of the Location

Our Practice

Ivy Grove Surgery is one of the main GP surgeries in the market town of Ripley, Derbyshire, located close to the Peak District.

The practice was established in 1927 by Dr G W R Thomson as a branch of his father's surgery in Codnor. The two worked in partnership until 1945 when the elder Dr Thomson retired. At that time, the two branches split up and the Ripley practice developed its own identity.

The practice has grown substantially in size over the years, and in June 2005 we moved from our town centre location to a more spacious purpose built building on a much larger site on the Church Farm estate just on the outskirts of Ripley.

The surgery is a modern, comfortable and accessible environment, with many consultation rooms and individual treatment rooms. We have both staff and patient car parks. Our building houses the surgery team, including receptionists, admin staff and managers.

Our Patients

The age distribution of our patients is somewhat similar to that of the general population. The practice covers Ripley town and a radius of about 3 miles covering several outlying villages (see our practice area).

There is a mixture of the previous mining community and incoming population, who generally work either in local light industry or in neighbouring towns. There is continuing expansion of housing in the town, though the pace has slowed in recent years due to the current economic climate.


The PMS services provided by our clinical staff are defined under the Personal Medical Services contract and are mainly split into three groups: Essential, Additional and Enhanced. The following are examples of some of the services we provide:

Essential Services

  • GP and nurse consultations
  • Management of asthma, chronic obstructive pulmonary disease, coronary heart disease, diabetes, epilepsy
  • End of life, palliative and terminal care
  • Mental health reviews
  • Management of mental health conditions, e.g., depression and anxiety
  • Medication reviews
  • New patient checks

Additional Services

  • Cervical cytology screening
  • Contraceptive services
  • Child health surveillance
  • Maternity services
  • Certain minor surgery procedures
  • Vaccinations and immunisations

Enhanced services

  • Childhood vaccinations and immunisations
  • Contraceptive coil fitting (IUD and IUS) and implant insertion and removal
  • Prostate cancer injection therapy
  • In-house diabetic clinic
  • Extended minor surgery
  • Flu immunisations
  • Minor injury service
  • Admission avoidance
  • Extended hours
  • Learning disabilities examinations
  • Care home reviews

Other services

  • Child health and development checks
  • Dressings, wound management and suture removal
  • Ear wax and syringing
  • Electrocardiography
  • Spirometry
  • Contraceptive advice and women's health, including ring pessary insertion and removal
  • Travel advice
  • Near patient testing, e.g., D-dimer, pregnancy tests, urinalysis
  • Participation in CCG Winter Pressures Initiatives
  • Participation in CCG Prescribing Quality Scheme
  • Co-operation with local pharmacies for prescription collection
  • Online services, e.g. repeat prescribing ordering, appointment booking, symptom checker, newsletter subscriptions, smartphone website

Non-NHS Services

  • Insurance claim forms
  • Non-NHS vaccinations, e.g. Yellow Fever
  • Travel prescriptions
  • Private sick notes
  • Pre-employment and HGV medicals
  • Vaccination certificates
  • Driving licence and passport application countersigning
  • Miscellaneous letters and forms
  • Copies from records

Additional Information

More information is available on our website at http://ivygrove.org.uk