Quick links

Symptom checker
Home visits
Top tips

Items marked This is a PDF download are in PDF format and will open in a new window. To read these files, you need to install Adobe Reader if it is not already installed on your system. You can download Adobe Reader or by clicking the button below (links open in a new window).

Get Adobe Reader

Refresh to see another video (x4)

Winter illness > ivy.gs/winter

Useful numbers and contacts

Use our symptom checker

Get the right help for your condition


In adverse winter weather conditions, such as ice, snow and sleet, we strongly advise all patients, staff and visitors to please take extra care on any pavements, roads and car parks at or around the surgery.

Ways to get help through winter

Demand for appointments remains very high in winter. We encourage all patients to self-care where appropriate to ease pressures on the already strained health services.

We will keep this page up continuously as much of the information provided here is also relevant throughout the rest of the year.

Some links open in a new window.

Find out who to see

Symptom checker

Visit NHS Choices for advice

Visit the Self Care Forum for leaflets

Read our medical advice pages

Use telephone appts.

Information poster from the BMA

Top ten tips for staying well

Antibiotics don't work for viruses

Download useful leaflets written by our doctors at ivy.gs/downloads

Our patient information leaflets have all been specifically written by the doctors here at the surgery to help you self-care and manage your condition. We hope you find them useful. Download more on our downloads page.

Get the right help leaflet

How can I tell if my child is poorly? leaflet

Minor Injuries Unit poster ivy.gs/miu


Sore throat leaflet

Earache leaflet

Coughs and colds leaflet


Diarrhoea and vomiting leaflet

Minor injuries and conditions leaflet

Home visiting info


Still need to see us?

We run a minor illness clinic on Monday, Wednesday and Friday mornings. To find out more about this clinic, please see our appointments page.

Otherwise, if you are poorly and feel you need to be seen, let us know and the doctor on duty will assess your call (see contact numbers below).

Contact Telephone Numbers

  • Ivy Grove Surgery 01773 514130
  • Minor Injuries Unit at Ripley Hospital 01773 571403
  • NHS111 when surgery is closed 111

Flu jabs

If you are eligibile, please don't forget to have your flu jab before winter arrives, to protect yourself from serious complications should you develop flu.

Minor Injuries Unit (MIU)

In the event of any falls, trips or injuries, we advise attendance at Ripley Hospital Minor Injuries Unit (MIU) at Slack Lane, Ripley. Conditions that are seen at MIU include:

  • Bites and stings
  • Burns and scalds
  • Cuts and grazes
  • Foreign bodies in the skin
  • Minor head injuries
  • Minor wound infections
  • Road traffic accidents
  • Sprains and strains (including whiplash and back injuries)

Download our poster for information.